Restore Purchase & Refund Policy

1. Overview

This policy explains how to restore a previous Dripmax Pro purchase and our refund terms. All Dripmax Pro subscriptions are processed through Apple's in-app purchase system. Apple is the merchant of record for all purchases.

2. How to Restore Your Purchase

If your active Dripmax Pro subscription is not reflected in the App (after reinstalling or on a new device), follow these steps:

• Open Dripmax and go to the Profile tab

• Tap Subscription

• Tap Restore Purchase

• Sign in with the same Apple ID used for the original purchase when prompted

If the issue persists, contact us at https://www.dripmaxapp.com/support.

3. What Gets Restored

• Active Pro subscriptions (weekly, monthly, or annual)

• Lifetime Pro purchases (if applicable)

• Your score history and account data (linked to your account, not your device)

Expired subscriptions and cancelled plans cannot be restored.

4. Eligibility for Restoration

• You are signed in with the same Apple ID used for the original purchase

• Your subscription is currently active (not expired or cancelled)

• Your Apple ID is in good standing

5. Refund Policy

7-Day Retraction Window. You have seven (7) calendar days from the date of your initial purchase to request a refund. This is our consumer retraction period.

After 7 Days — No Refund. Once seven (7) days have elapsed from purchase, your payment is final and non-refundable. This applies to all subscription plans including auto-renewed subscriptions. We cannot issue refunds for forgetting to cancel before a renewal date.

To request a refund within the 7-day window:

• Visit reportaproblem.apple.com and sign in with your Apple ID

• Or: App Store → Profile → Purchase History → Dripmax → Report a Problem

• Or email support@dripmax.app within 7 days and we will assist you through Apple's refund process

6. Apple as Merchant of Record

Dripmax does not have direct access to your payment information and cannot issue refunds independently. All refund requests must go through Apple's standard process. Apple's decisions regarding refunds are final. See Apple's Media Services Terms at apple.com/legal/internet-services/itunes.

7. Subscription Cancellation

Cancelling a subscription stops future renewals but does not refund the current billing period. You retain access to Pro features until the end of the paid period.

• iOS: Settings → [your name] → Subscriptions → Dripmax → Cancel Subscription

8. Contact

Questions, restore issues, or refund requests within the 7-day window: https://www.dripmaxapp.com/support.